TERMS OF SERVICE

These terms apply to your use of thefurboutique.co.uk and to enquiries made through it. By using the site you accept them. The Fur Boutique is a home-based dog grooming salon registered in England & Wales, and these terms are governed by the law of England and Wales.

ENQUIRIES AND QUOTATIONS

Sending an enquiry is a request for information, not a booking. Appointments are only confirmed when agreed directly with you. Quotations are based on what you tell us and may change once we see your dog’s coat, for example if matting or skin problems are found. We will always discuss any change before continuing.

YOUR DOG’S WELFARE

Your dog’s wellbeing comes first. Please tell us about any health conditions, injuries, medication, behaviour concerns or previous grooming difficulties. We may pause or stop a groom if a dog becomes distressed or if we find a concern that needs a vet, and we may advise clipping a severely matted coat rather than brushing it out. Dogs should be up to date with routine vaccinations and parasite treatment as advised by your vet.

CHANGES AND CANCELLATIONS

If you need to change an appointment, please let us know as early as possible, as each slot is reserved for one dog only. Specific arrangements will be agreed when you book.

WEBSITE CONTENT

Articles on this site are general guidance and are not a substitute for veterinary advice. Photographs are illustrative and do not show our own grooming work. Text and design are protected by copyright and may not be copied without permission.

LIABILITY

We take reasonable care to keep the site accurate and available but cannot guarantee it will always be error-free. Nothing in these terms limits liability that cannot be limited by law. See also our Privacy Policy and Cookie Policy.